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•
If your internet service is DSL, make sure that the DSL phone line is connected to the modem’s
DSL port.
•
If your computer was previously connected to your modem with a USB cable, disconnect the
USB cable.
•
Install the router again.
Cannot access your router
message
To access your router, you must be connected to the router’s network. If you have wireless internet
access, the problem may be that you have accidentally connected to a different wireless network.
To fix the problem on Windows computers, do the following*:
1. Click on the wireless icon in the system tray. A list of available networks will appear.
2. Click your own network name. Click Connect. In the example below, the computer was
connected to another wireless network named wraith_5GHz. The wireless network name of the
Linksys EA9350 router, Damaged_Beez2.4 in this example, is shown selected.
3. If you are prompted to enter a network security key, type your password (security key) into the
network security key field. Click OK.
4. Your computer will connect to the network, and you should be able to access the router.
*Depending on your version of Windows, there could be some differences in wording or icons in these
steps.
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