24
Error Code
When there is an error, the washing machine will give an indication as detailed in the table below. If a fault
cannot be rectified or a repair is required, then:
• Set Programme Dial to OFF and pull out the mains plug.
• Turn off the water supply tap and call for service.
Error
Code
Failure Indicator Probable Failure Solutions
Err 01
The start/pause light
blinks.
The door is not shut
properly.
Shut the door properly so that
you hear the click. If the problem
persists, turn off the machine,
contact a qualified technician.
Err 02
The programme ready
light blinks.
The water level in your
machine is below the
heater. The pressure of
your water supply may
be low.
Ensure the water supply tap is fully
on. Water supply may be off, check
it. If the problem persists, your
machine will automatically stop
after a while. Unplug your machine,
turn off the tap and contact a
qualified technician.
Err 03
The start/pause light
and programme ready
light blink.
The pump has failed
or the pump filter is
obstructed.
Clean the pump filter. If the
problem persists, contact a
qualified technician.
Err 05
The start/pause light
and programme end
light blink.
The heater or heat sensor
has failed.
Shut down your machine and
unplug. Turn off your tap and
contact a qualified technician.
Err 06
The programme ready
light and programme
end light blink.
The motor has failed.
Shut down your machine and
unplug. Turn off the tap and
contact a qualified technician.
Err 07
The programme
start/pause light,
programme ready
light and programme
end light stays on
permanently.
Configuration error.
Shut down your machine and
unplug. Turn off the tap and
contact a qualified technician.
Err 08
The start/pause light,
programme ready light
and programme end
light blink.
The motor has failed.
Shut down your machine and
unplug. Turn off the tap and
contact a qualified technician.
Err 09
The programme ready
light and programme
end light stays on
permanently.
The network voltage is
too high or too low.
If the network voltage is lower
than 150V or higher than 260V,
your machine will automatically
stop. When the network voltage
is recovered, your machine will
continue its operation.
L612WM12_IB_120529_Annie.indd 24 12年5月29日 下午2:46