Squeezebox
™
Boom User Guide 33
My music sound choppy, distorted, or skips
There may be excessive interference in your wireless connection, or the wireless signal
may otherwise be too weak. Try moving your Squeezebox Boom closer to the wireless
router, or removing sources of potential interference.
You can also try connecting your Squeezebox Boom directly to the router using
an ethernet cable; if this resolves the problem, then it’s most likely due to wireless
network signal strength or interference.
If Squeezebox Boom fails to get an IP address
The most common way of setting up a wireless network is to have the wireless router
issue IP addresses on demand using a DHCP service. If your Squeezebox Boom displays
a message stating that it cannot get an IP address, try these steps:
Check your wireless router’s configuration to confirm that it’s assigning
IP addresses via DHCP. If your wireless router does not use DHCP for
security purposes, you can assign your Squeezebox Boom a static address.
For assistance with this advanced network setup, caontact your wireless
router’s vendor or the party who installed your wireless network.
If your network uses WEP encryption, make sure you’ve correctly entered
the network security key into Squeezebox Boom. In some cases, an incorrect
WEP security key can appear as a DHCP failure.
Cycle your wireless router’s power.
No music will play
Make sure your music is not DRM protected. SqueezeCenter and Squeezebox cannot
play DRM protected music. If your music was purchased from the iTunes Store, it may
contain DRM. Only “iTunes Plus” tracks do not contain DRM. Other online music stores
may apply DRM to downloaded tracks. If you’re not sure, contact the music store for
clarification.
Make sure you have any firewalls on your system correctly configured to allow
communication between your server and player. Please see Appendix B: Configuring
Your Firewall.
Check the file format and be sure it’s one of the supported types. See Appendix C:
Supported File Formats for more information.
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