IMPORTANT!
This Guide is for ETERNITY, ETERNITY NE and SARVAM UCS. These are referred to
as System in the Guide. For detailed description refer to the respective System
Manual. The documentation can be found at
http://www.matrixtelesol.com/product-manuals.html
This User Guide instructs you on how to access various features using the default
settings. (Region: India) The Date and Time format will vary according to the Region.
The default User Password, 1111 will not be accepted for:
Please change the User Password before you use these features. For detailed
instructions see User Password.
Following features are not supported in ETERNITY NE.
In ETERNITY NE, Time Zones are referred to as Day (Working Hours) and
Night/Break (Non-Working Hours).
Following features are not supported in SARVAM UCS.
SLT is not supported in PRASAR UCS and ANANT UCS.
1
Call Follow Me
5
Presence
7
User Absent/Present
4
Walk-In Class of Service
3
DISA
2
Dynamic Lock
6
Hot Desk
1
Digital Output Port
3
Door Phone
2
Door Lock
1
Authority Code
8
Floor Service
7
Manual Priority Intrusion
3
Digital Output Port
2
Background Music
9
Mini Bar
11
User Definable Fields
10
Room Maid Status
5
Door Phone
4
Door Lock
6
Forced Release Order
Receiving Calls
When your Phone Rings, Lift Handset / Press Speaker Key - Talk
Making Calls
To an Extension:
Dial Extension Number
To a Department Group:
Dial Department Group Number
To an Operator:
Dial 9 or 0 (for users in USA)
To an External Number:
Dial 0/5/61/62/63/64 (TAC)-External Number
Dial 9/5/81/82/83/84 (TAC)-External Number (for users in USA)
To a Voice Mail:
Dial 3931(VMS) - Follow VMS Prompts (ETERNITY LE/ME/GE/PE, SARVAM UCS)
Dial 390 (VMS) - Follow VMS Prompts (ETERNITY NE)
Making a Second Call
To an Extension:
Speech with Extension/External Number - Flash - Desired Extension Number -Talk
To an External Number:
Speech with Extension/External Number - Flash - TAC - Dial desired External Number
- Talk
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