Matrix ETERNITY User Manual

Account Code
Account Code by Number:
 Dial 1058 - Account Code - TAC - Dial desired number
Abbreviated Dialing
Using Global Directory:
 Dial 8 - Index (100-999)
 Dial 6 - Index (100-999) (for users in USA)
Using Personal Directory:
 Dial 8 - Index (001-025)
 Dial 6 - Index (001-025) (for users in USA)
Program Number in Personal Directory:
 Dial 1071 - Index (001-025) - External Number - # * - TAC - Confirmation Tone -
Go On-Hook
Alarms
Set Once Only Alarm:
 Dial 161 - HH - MM - 1 - Confirmation Tone - Go On-Hook
Set Daily Alarm:
 Dial 161 - HH - MM - 2 - Confirmation Tone - Go On-Hook
Cancel Once Only Alarms:
 Dial 161 - # - Confirmation Tone - Go On-Hook
Set/Cancel Voice Guided Alarms:
 Dial 163 - Follow VMS Prompts
ACB on Busy Extension/Trunk:
 Dialed Extension/Trunk Busy? - Dial ‘2’ during Busy Tone - Confirmation Tone - Go
On-Hook
Auto Call Back (ACB)
In ETERNITY LE, SARVAM UCS ENT you need to enter Personal Directory Index as 0001 to
0025.
4 digit Index Number for ETERNITY LE, SARVAM UCS ENT (0100 to 2999).
3 digit Index Number for the other variants (100 to 999).
ACB on No Reply:
 Dialed Extension not responding? - Dial ‘2’ during Ring Back Tone - Confirmation
Tone - Go On-Hook
Cancel ACB:
 Dial 102 - Confirmation Tone - Go On-Hook
Auto Call Back (ACB) (Cont.)
Set Auto Redial:
 Dialed External Number Busy? - Go On-Hook on Busy Tone -Go Off-Hook - Dial 17 -
Confirmation Tone -Go On-Hook
Cancel Auto Redial:
 Dial 1070 - Confirmation Tone - Go On-Hook
Auto Redial
Set Background Music on Extension:
 Dial 1099 - Confirmation Tone - Remain Off-Hook - Background Music will start on
expiry of Dial Tone timer
Cancel Background Music on Extension:
 Dial 1099 - Confirmation Tone - Go On-Hook
Background Music
 Dialed Extension Busy? - Dial ‘4’ during Busy Tone - Ring Back Tone - Dialed
Extension gets beeps
 Dialed Extension responds - Speech - other party gets on-hold music
Barge-In
 Dial 111 - 2 - Authority Code - Password - Confirmation Tone, followed by Dial
Tone - Dial desired number
Authority Code (Using Walk-In Class of Service)

Matrix ETERNITY Specifications

General

Brand	Matrix
Model	ETERNITY
Category	PBX
Language	English