Mercedes-Benz 2012 C-Class User Manual

Emergency call
Important safety notes
!
A license agreement must exist in order
to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R
USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R
Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i
An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R
current location of the vehicle (as
determined by the GPS system)
R
vehicle identification number
R
information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants.
If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i
If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
X
To initiate an emergency call
manually: press cover : briefly to open
it.
X
Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
266
Features
Stowing and features
Information Provided by:

Mercedes-Benz 2012 C-Class Specifications

General

Brand	Mercedes-Benz
Model	2012 C-Class
Category	Automobile
Language	English

Summary

At a glance

Cockpit

Instrument cluster

Details on gauges, displays, and controls within the driver's instrument cluster.

Safety

Occupant safety

Information on vehicle restraint systems like seat belts, airbags, and child restraints.

Children in the vehicle

Guidelines for safely securing infants and children using child restraint systems.

Seats, steering wheel and mirrors

Correct driver's seat position

Guidelines for adjusting the seat, head restraint, and steering wheel for optimal driving.

Seats

Lights and windshield wipers

Exterior lighting

Operation of headlights, fog lamps, daytime running lamps, and lighting abroad.

Climate control

Overview of climate control systems

Operating the climate control system

Activating, deactivating, and using climate control features like cooling and defrosting.

Driving and parking

Driving

Essential information for safe and efficient vehicle operation.

Automatic transmission

Operation, shift ranges, drive programs, and kickdown for automatic transmission.

Refueling

Safety notes, fuel grade, and procedures for refueling the vehicle.

Parking

Safety notes and procedures for parking the vehicle, including engaging the parking brake.

Driving systems

Details on Cruise Control, DISTRONIC PLUS, ESP, EBD, and other driving assistance systems.

On-board computer and displays

Important safety notes

Displays and operation

Explanation of instrument cluster displays, coolant temperature, tachometer, and outside temp.

Menus and submenus

Display messages

Information on various display messages, their causes, and solutions for safety systems.

Warning and indicator lamps in the instrument cluster

Explanations of various warning and indicator lamps in the instrument cluster.

Maintenance and care

Engine compartment

Instructions for opening the hood and safety notes related to engine components.

Maintenance

Information on service interval display, messages, and resetting.

Breakdown assistance

Flat tire

Instructions for handling a flat tire, including preparing the vehicle and changing a wheel.

Battery

Jump-starting

Step-by-step instructions and safety warnings for jump-starting the engine.

Towing and tow-starting

Wheels and tires

Important safety notes

Warnings regarding tire condition, inflation, and replacement.

Operation

Tire pressure

Procedures for checking and setting tire pressure, including warnings and the TPMS.

Loading the vehicle

Maximum load rating

Changing a wheel