Problem solving guide
72
Unsatisfactory results
Problem Possible cause and remedy
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the more
important it is to pre-heat it.
Pre-heat the cup, for example with hot water.
The brewing temperature has been set too low.
Set a higher brewing temperature.
The filters in the brew unit are blocked.
Remove the brew unit and clean it by hand.
Degrease the brew unit.
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or
stones in amongst the coffee beans.
Switch the coffee machine off immediately. Call
Miele.
The coffee flows too
quickly into the cup.
The coffee is too coarsely ground.
Set the grinder to a finer setting.
The coffee trickles too
slowly into the cup.
The coffee is too finely ground.
Set the grinder to a coarser setting.
The crema on the
coffee or espresso is
not as it should be.
The grinder setting is not correct.
Set the grinder to a finer or coarser setting.
The brewing temperature is too high for the type of
coffee being used.
Set a lower brewing temperature.
The coffee beans are no longer fresh.
Add fresh coffee beans to the coffee bean
container.
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