Problem solving guide
44
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
To prevent unnecessary loss of temperature it is advisable not to open the door
while waiting for the appliance to be serviced.
Problem Cause and remedy
The appliance is not
getting cold, the interior
lighting does not come
on when the door is
opened, and the display
is not lit up.
The appliance is not switched on and the mains con-
nection symbol is lit up in the display.
Switch the appliance on.
The plug is not inserted in the socket correctly.
Insert the plug correctly into the socket. The mains
connection symbol appears in the display
when the appliance is switched off.
Check whether the mains fuse has tripped. There
could be a fault with the appliance, the household
electrical wiring or another electrical appliance.
Contact a qualified electrician or Miele.
The compressor is
switching on more fre-
quently and for longer
periods of time. The
temperature in the refri-
geration appliance is
too low.
The ventilation gaps have been covered or become
too dusty.
Do not block the ventilation gaps.
Dust the ventilation gaps regularly.
The appliance door and the freezer compartment
door have been opened too frequently, or a large
amount of fresh food has been placed in the appli-
ance or frozen at the same time.
Only open the appliance door or freezer compart-
ment door when necessary and for as short a time
as possible.
After a while, the temperature will return to normal by
itself.
The appliance door and/or the freezer compartment
door is not closed correctly.
A thick layer of ice may have already formed in the
freezer compartment.
Close the appliance doors.
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