Problem Possible Solution
• When
menu,
a Device is selected from the Device Selection
the screen is blue (no signal source).
The Device does not respond to key presses from the
remote.
• The A/V Receiver is the selected audio source but
there is no sound.
• The TV Speaker icon or A/V Receiver icon is grayed
out and not selectable.
• Devices are grayed out in the Device Selection menu
or the PIP Selection menu.
Cannot see the A/V Receiver menu.
• Make sure the selected device is turned on.
• From the Edit NetCommandTM menu select Review then
check the Review screen to see if inputs match the actual
connections on the TV inputs. If they do not match,
either change the actual connections, or select Change
on the Edit NetCommandTM menu to change the
TV Memory for the connection.
• Remote has not been setup for NetCommandTMuse.
See the Owner's Guide.
• The incorrect manufacturer was selected during setup.
Select Change on the Edit NetCommandTMmenu and then
select the device to display the manufacturer selection.
Change if necessary.
• The device is not supported.
• The requested function is not supported by NetOommandTM.
Verify the function supported.
• The IR emitter is incorrectly placed. Make sure the IR
emitter is facing the IR sensor in the device.
• The IR emitter is not plugged into the IRemitter Home
Theater Control jack,
• The IR emitter is plugged into the IR Emitter-Repeaterjack
instead of the IR Emitter Home Theater Control jack.
• The IR emmiter faces the TV as well as the device
causing double signals - ensure that the IR emitter
cannot send to the TV.
• Check to see if the A/V Receiver power is turned on.
After the power is turned on, redisplay the Device
Selection menu and press ENTer to allow NetCom-
mand TM to correctly select the A/V Receiver input.
• From the Edit NetCommandTMselect Review. Check
the Review screen to see if the A/V Receiver inputs for
the selected configuration match the actual
connections on the A/V Receiver. If they do not match
either change the actual connections, or select
Change on the Edit NetCommandTM menu to change the
TV memory for the connection.
• Select Change from the Edit NetCommandTM menu,
and then select the device. Once the Connection
screen is displayed, check if the audio checkbox is
selected for the TV input and/or AVR input.
• A recording is in progress requiring the use of Monitor
out. Cancel the recording to select the device.
• Digital devices (Ant-DTV and 1394 devices) and
devices with scanning rate of 480p or 1080i can not
display in the PIP or POR
• Normally, the A/V Receiver is not connected to any
input of the TV. To check the A/V Receiver menu,
temporarily plug into an unused input of the TV. Then
after selecting Review from the Edit NetCommand TM
menu, turn the input On to view the A/V Receiver
menu.
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