Troubleshooting Hints
FLASHport User’s Guide
25
You need a secure enabled
codeplug to upgrade the
Secure Encryption Module in
your radio. Please
reprogram your radio with a
secure enabled codeplug
and try again. Aborting
upgrade...
This is an error of the UCM upgrade. This mes-
sage appears if the codeplug in the radio does
not have the Secure Equipped feature enabled.
Enable Secure Equipped in the codeplug, re-
write the codeplug to the radio and then try the
upgrade again.
Secure Encryption Module
Upgrade Failed
This is a generic error condition for UCM
upgrade failures.
Other Errors Possible Corrective Actions
This Radio is NOT FLASH-
portable!
This error indicates that the attached radio can-
not be upgraded. Verify that correct radio is
attached.
This Radio has an Invalid
Serial Number - Upgrade
Aborted
This error indicates that the radio's serial num-
ber has incorrect nomenclature. Verify that the
serial number in the radio is of correct nomen-
clature.
H-Option File Import Failure This is an error having to do with the hopt.mdf
file. It is either corrupted or missing. It must be
installed in the same directory as the execut-
able files.
This Radio Cannot be
FLASH Upgraded! The
Controller Board Must be
Initialized with a Proper
Serial Number. Reset the
Radio and Perform a
Standard Read.
This error indicates that you are attempting to
upgrade a CBI radio. Read the radio (File ->
Read Device) and initialize the radio with the
proper serial number.
94C35_Book.book Page 25 Thursday, June 2, 2005 3:10 PM