Chapter 7
Troubleshooting
The following table explains the ways to troubleshoot if the symptom occurred.
7.1
Symptom and Solutions
Procedure:
1
If... Then...
No power Recharge or replace the Li-Ion battery.
NOTICE: Extreme operating tem-
peratures may affect battery life.
See Battery Specifications on page 22.
Hearing other noises or conversation on
a channel
Frequency or Interference Eliminator
Code may be in use.
Perform one of the following actions:
• Confirm Interference Eliminator Code
is set.
• Change frequencies or codes settings on
all radios.
• Ensure the radio is at the right frequency
and code when transmitting.
Message Scrambled Scramble Code might be on or the setting
does not match other radio settings.
Change the settings through Customer Pro-
gramming Software (CPS).
Audio quality not good enough Radio settings might not be match correctly.
Check the frequencies, codes, and band-
widths to ensure the settings are the same
in all radios.
Limited talk range Perform one of the following actions:
• Check for clear line of sight to improve
transmission. Avoid being near steel,
concrete structures, heavy foliage, build-
ings, or vehicles.
• Change the placement of the radio.
• To increase range and coverage, you
can reduce obstructions or increase pow-
er. UHF radios provides greater cover-
age in industrial and commercial build-
MN007419A01-AA
Troubleshooting
35
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