64 Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a forced
reboot—press and hold both the Power key and the
down volume key for up to 10 seconds.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TDD
United States for hearing impaired), or 1-800-461-4575
(Canada).
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