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44 Help

6. Help

Noise interference

To avoid background noise or echoes, ensure that there is enough distance

between your device and the Wi-Fi

Camera Unit.

Use of other 2.4 GHz products, such as Bluetooth

systems or microwave

ovens, may cause interference with this product. Keep the Wi-Fi

Camera Unit

at least 1.5m away from these types of products, or turn them off if they appear

to be causing interference.

Lost connection

Check your Wi-Fi

settings. If necessary, reconnect your Wi-Fi

. Ensure the

Wi-Fi

Camera Unit is switched ON. Wait a few minutes to connect to the Wi-Fi

network.

If you forgot your password

If you do not remember your password, tap "Forgot Password" and submit

your e-mail address. A new password will be sent to your e-mail address

immediately.

Trouble Shooting

Category Problem

Description / Error

Solution

Account I am unable to login

even after registration.

Please check your user name and

password.

Account I receive an error

message saying: "Email

ID is not registered".

Please ensure that you have

registered an account with us. Tap

Create Account to create an account

to be able to use the Wi-Fi

Video

Baby Monitor.

Motorola MBP85CONNECT User Manual

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