NEC SV9100 Communication System
4 Quick Install Guide – UNIVERGE ST500 Mobile Client v1.0
1- ST500 Overview
This Quick Install guide describes how to install and configure the UNIVERGE ST500, a smart device client app
that allows you to make and receive calls from anywhere, as if you were at your desk.
While in the office, connect to Wi-Fi and you are ready to handle your calls. While outside the office you can use
Wi-Fi Hotspots or your mobile data (3G / 4G
1
) to handle your calls without incurring further mobile call costs
2
.
UNIVERGE ST500 can also offer video calling using the H.264 codec for video calls, so UNIVERGE ST500
supports video calling with other standard SIP phones who also support the H.264 codec.
UNIVERGE ST500 Mobile Client is supported on both Apple iOS and Google Android OS.
1
Due to the characteristics between 3G and 4G services, and also variable factors such as signal strength and antenna congestion, voice
calls over 3G connections may suffer voice quality issues and 4G connections are preferred although may still suffer. When using mobile data
connections, the G.729 audio CODEC is recommended to be used for minimal bandwidth usage.
2
Fees for data usage may apply. Check with your service provider when using UNIVERGE ST500 over data plans.
Network Configuration Example
NOTE1: Remote video calling for UNIVERGE ST500 Mobile Clients is only supported over a VPN connection.
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