NETGEAR Nighthawk AX8 User Manual

Troubleshoot WiFi connectivity
If you are experiencing trouble connecting over WiFi to the router, try to isolate the
problem:
•
Does the WiFi device or computer that you are using find your WiFi network?
If not, check the WiFi LED on the router. If it is off, you can press the WiFi On/Off
button on the router to turn the router WiFi radios back on.
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and
does not display in your WiFi client’s scanning list. (By default, SSID broadcast is
enabled.)
•
Does your WiFi device support the security that you are using for your WiFi network
(WPA, WPA2, or WPA3)?
•
If you want to view the WiFi settings for the router, use an Ethernet cable to connect
a computer to a LAN port on the router. Then log in to the router, and select
BASIC > Wireless.
Note: Be sure to click the Apply button if you change settings.
If your WiFi device finds your network but the signal strength is weak, check these
conditions:
•
Is your router too far from your computer or too close? Place your computer near
the router but at least 6 feet (1.8 meters) away and see whether the signal strength
improves.
•
Are objects between the router and your computer blocking the WiFi signal?
Troubleshoot your network using the ping
utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your router
You can ping the router from your computer to verify that the LAN path to your router
is set up correctly.
User Manual169Troubleshooting
Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router

NETGEAR Nighthawk AX8 Specifications

General

Modulation	1024-QAM
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Channel bandwidth	160 MHz
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN data transfer rate (max)	6000 Mbit/s
WLAN data transfer rate (first band)	1200 Mbit/s
WLAN data transfer rate (second band)	4800 Mbit/s
Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11i, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Memory card slot(s)	No
Ethernet LAN (RJ-45) ports	5
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
WAN connection type	RJ-45
Processor cores	4
Processor frequency	1800 MHz
Electromagnetic compatibility	FCC 15 B EN 55022 (CISPR 22), B C-Tick N10947
Security algorithms	128-bit AES, WPA, WPA2, WPA2-PSK
Product type	Tabletop router
Product color	Black
LED indicators	LAN, Power, WAN
Output current	3.16 A
Output voltage	19 V
Power source type	AC
AC input frequency	50 - 60 Hz
Package depth	307 mm
Package width	238 mm
Package height	129 mm
Package weight	2380 g
Number of products included	1 pc(s)
Cables included	LAN (RJ-45)
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Routing protocols	RIP-1, RIP-2
Data link protocols	TCP/IP, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, SMB
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	0 - 90 %
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	202 mm
Width	305 mm
Height	161 mm
Weight	1281 g