NETGEAR Nighthawk AX8 User Manual

To ping the router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2.
In the field provided, type ping followed by the IP address of the router, as in this
example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
•
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port
to which you are connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router
and computer are connected to a separate Ethernet switch, make sure that the link
LEDs are lit for the switch ports that are connected to your computer and router.
•
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
Test the path from a Windows-based computer to a remote
device
To test the path from a Windows-based computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown
in Test the LAN path to your router on page 169.
User Manual170Troubleshooting
Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router

NETGEAR Nighthawk AX8 Specifications

General

Modulation	1024-QAM
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Channel bandwidth	160 MHz
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN data transfer rate (max)	6000 Mbit/s
WLAN data transfer rate (first band)	1200 Mbit/s
WLAN data transfer rate (second band)	4800 Mbit/s
Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11i, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Memory card slot(s)	No
Ethernet LAN (RJ-45) ports	5
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
WAN connection type	RJ-45
Processor cores	4
Processor frequency	1800 MHz
Electromagnetic compatibility	FCC 15 B EN 55022 (CISPR 22), B C-Tick N10947
Security algorithms	128-bit AES, WPA, WPA2, WPA2-PSK
Product type	Tabletop router
Product color	Black
LED indicators	LAN, Power, WAN
Output current	3.16 A
Output voltage	19 V
Power source type	AC
AC input frequency	50 - 60 Hz
Package depth	307 mm
Package width	238 mm
Package height	129 mm
Package weight	2380 g
Number of products included	1 pc(s)
Cables included	LAN (RJ-45)
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Routing protocols	RIP-1, RIP-2
Data link protocols	TCP/IP, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, SMB
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	0 - 90 %
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	202 mm
Width	305 mm
Height	161 mm
Weight	1281 g