Nokia 3000 User Manual

Troubleshooting Guide
Other Peripherals Troubleshooting Guide Description
Introduction
The BTHFM ASIC module supports BTH and FM RX.
Test point details
Required for de-bugging and customer care:
•
J6312 CLK_REQ
Symptom, Problem and Repair Solution
The following problems can occur with the Bluetooth and FM radio hardware:
Symptom Problem Repair Solution
Unable to switch on Bluetooth on
phone user interface
Open circuit solder joints or
component failure of BTFMH ASIC
or SMD components.
Replacement of BTFMH ASIC
Able to send data file to another
Bluetooth device, but unable to
hear audio through functional
Bluetooth headset
Open circuit solder joints or
component failure of BTFMH ASIC
(PCM interface).
Replacement of BTFMH ASIC
Able to turn switch on Bluetooth
on phone user interface, but
unable to detect other Bluetooth
devices
Open circuit solder joints or
detected component in
Bluetooth antenna circuit.
Repair of Bluetooth antenna
circuit
Problems connecting to specific
manufacturer/model Bluetooth
accessory (specific Bluetooth
profile supported by phone and
accessory in product
specification)
Possible interoperability issue
with accessory fixed in recent
Nokia phone software release
(check Nokia Service Bulletin for
latest information)
Update phone software to latest
version if advised in Nokia Service
Bulletin
Note: The phone Bluetooth
Address and software version are
displayed by pressing *#2820#
when Bluetooth is on.
Able to turn on FM radio and
Bluetooth on phone user
interface, but unable to detect
local FM radio stations with FM
headset inserted
Open circuit solder joints or
detached component in FM
receiver antenna circuit.
Repair of FM receiver antenna
circuit
Able to perform scans to detect
local FM radio stations with
functional FM headset inserted,
but unable to hear FM audio
through headset.
Open circuit solder joints or
detached component in FM
receiver audio path between
Bluetooth/FM ASIC and headset.
Repair of FM audio circuit
Users may experience the following problems resulting in functional phones being returned to the repair
centre:
RM-781
Other peripherals (ie. CWS)
Issue 1 COMPANY CONFIDENTIAL Page 6 – 5
Copyright © 2011 Nokia. All rights reserved.

Nokia 3000 Specifications

General

Brand	Nokia
Model	3000
Category	Handhelds
Language	English