Optex REDSCAN Series User Manual

21
REDSCAN Manager Trouble Shooting
Can not Install REDSCAN Manager
- Install to recommended PC below.
[Recommended PC Specifications]
- If REDSCAN Manager is running, close the REDSCAN Manager.
- If another installer is running, wait for the install to complete.
Can not connect to REDSCAN
- RLS-2020 series has 2 LAN ports, main Ethernet port and Maintenance port. Check which port is
used. Refer below page for default settings of main and maintenance ports.
[PC Settings for REDSCAN Manager]
- Check network settings of the PC and REDSCAN. Are they correct? Try ping from the PC to
REDSCAN. (Example: Open command prompt and enter [ping 192.168.0.126].)
- Is Windows firewall opened for REDSCAN Manager?
[PC Settings for REDSCAN Manager]
- Check Windows firewall settings.
Control Panel --- Windows Firewall --- Advanced settings --- Inbound Rules. Select REDSCAN
Manager Advanced, right click it, and select Properties. Select Protocols and Ports tab. If Protocol
type is not Any, select Any.

Optex REDSCAN Series Specifications

General

Brand	Optex
Model	REDSCAN Series
Category	Security Sensors
Language	English