Troubleshooting
Problem Possiblecause Action
While charging
The charge status
indicator does not
light on.
▶
The appliance was just
purchased or it has not been
used for a while.
▶
Although the indicator may not light on in the rst
several minutes of charging, it will light on as the
charging proceeds. If it does not light on after a
while, please request a repair at your dealer or
Service Centre.
▶
The main unit is not properly
plugged in the charging
stand.
▶
Check to see that the main unit stands upright so
that its bottom comes in contact with the charging
plug of the charging stand, and that the charge
status indicator is on. (See page 11.)
The charge status
indicator ashes
rapidly (twice a
second).
▶
▶
The ambient temperature is
too low or too high during
charging.
▶
Please charge within the recommended
temperature range of 10 °C to 35 °C.
If the indicator ashes even when you charge
it within the recommended temperature range,
contact your dealer or Service Centre for repair.
The appliance can
be used for just
several minutes
even after a full
charge.
▶
The main unit is not properly
plugged in the charging
stand.
▶
Check to see that the main unit stands upright so
that its bottom comes in contact with the charging
plug of the charging stand, and that the charge
status indicator is on. (See page 11.)
▶
The battery has reached
the end of its life (approx. 3
years).
▶
Replace it with a new one. (See page 20.)
Please contact your dealer or Service Centre.
The low battery
indicator does
not ash, but the
appliance stops
working.
▶
18
EW1511.indb 18 2019/3/28 20:44:41
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