21
Troubleshooting
Problem Possible cause Action
The power does not turn on even
after the POWER/SELECT switch
is pressed.
The appliance has not been charged.
Charge the appliance.
(See page 13.)
The AC adaptor is connected.
Disconnect the AC adaptor before
use.
The appliance can only be used
for a few minutes after charging.
The battery has reached the end of its life.
(approximately 3 years) (See page 23.)
Please contact the store where
purchased.
(Customers cannot replace the
battery as doing so may cause
malfunction.)
The RF & temperature indicator,
mode indicator, and charging
indication/notication lamp (
)
ashes once per second, and then
the appliance stops operating.
The protection function in the main body
has operated, and the appliance has
stopped abnormally.
Turn off the power and turn it on
again after some time has
passed.
If the symptom occurs repeatedly,
contact an authorized service centre.
The RF & temperature indicator
turns off during use.
The power will be automatically turned
off after each mode is completed.
After the preheating process completes,
the power automatically turns off if no
contact with the skin has been made for
approximately 1 minute.
A sensor has operated.
Conrm that you are making
proper contact with the skin.
(See page 16.)
There is no power remaining in the battery.
Charge the appliance.
(See page 13.)
EH-XR10_EU.indb 21 2019/03/14 19:45:10