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EverFlo / EverFlo Q User Manual
Troubleshooting Guide
The table below lists common problems and actions you can take. If you are unable to resolve a problem, please
contact your equipment provider.
Problem Why it Happened What to Do
High oxygen ow indication is
activated.
(Yellow LED is blinking. The Red LED is
o and the Audible Alarm is beeping
periodically.)
The device has detected a high
oxygen ow condition.
Turn the ow rate down to your
prescribed level. Wait at least
2minutes. If the condition persists
turn the unit o, connect to a back
up oxygen source, and call your
home care provider.
Green LED illuminates continuously.
The other LEDs are o and the Audible
Alarm is silent.
The device is turned on and
working properly.
Take no action.
The device is not working when it is
turned on.
(The Audible Alarm is sounding
continuously. All LEDs are o.)
The power cord plug is not
properly inserted into the
electrical outlet.
Make sure the device is properly
plugged in to the electrical outlet.
The unit is not receiving power
from the electrical outlet.
Check your household outlet fuse
or circuit.
Internal part failure.
Connect to a back up oxygen
source and contact your home
care provider.
The device is not working when it is
turned on.
(The Audible Alarm is sounding
continuously and all 3 LEDs are
illuminated.)
Internal part failure.
Connect to a back up oxygen
source and contact your home
care provider.
Impeded oxygen ow indication is
activated.
(The Yellow LED illuminates
continuously, the Red LED is blinking,
and the Audible Alarm is beeping
periodically.)
The ow meter knob is
completely closed.
Turn the ow meter knob
counterclockwise to center the
ball on the prescribed LPM ow.
The oxygen tubing is kinked
and blocking the delivery of
oxygen.
Check to see that the tubing is
not kinked or blocked. Replace if
necessary.
Limited oxygen ow to the user
without any
fault indication.
(All LEDs are o and the Audible Alarm
is silent.)
The oxygen tubing or cannula
is faulty.
Inspect and replace the items if
necessary.
There is a poor connection to a
device accessory.
Ensure that all connections are
free from leaks.