Philips VoiceTracer DVT4110 User Manual

11. Troubleshooting
Find the most common problems you could encounter with
the VoiceTracer in the following table. If you are unable to
solve the problem with the information below, contact the
supporting Philips partner you purchased the device from.
Problem Cause Solution
The device doesn’t turn
on.
• The battery has run out of power. • Charge the device for a while and then turn it
on again.
I can’t record with the
device.
• You have reached the maximum
le number or the device’s mem-
ory is full.
• Delete some les or move them to an external
device.
The device doesn’t re-
spond.
• There is a problem with the soft-
ware.
• Try to turn the device o and then restart it.
• If you can’t turn the device o, reset the device
by pressing the Reset button. For more infor-
mation, see Device reset [17]. Resetting the de-
vice won’t delete any settings or data.
The device doesn’t play
back recordings.
• The volume is o or too low. • Turn on or turn up the volume.
I can’t hear anything
from the speakers.
• The headphones are connected
to the device.
• The volume is o or too low.
• Unplug the headphones.
• Turn on or turn up the volume.
I can’t hear anything
from the headphones.
• The volume is o or too low.
• The headphones aren’t connec-
ted properly.
• The headphones are connected
to the wrong jack (i.e. external
microphone jack).
• Turn on or turn up the volume.
• Disconnect the headphones and connect them
to the headphones jack again.
• Disconnect the headphones and connect them
to the headphones jack.
The quality of audio re-
cordings is too low or
there’s too much back-
ground noise in my au-
dio recordings.
• The microphone sensitivity is set
too high.
• Change the microphone sensitivity to medium
or low. For more information, see Mic sensitivity
[12].
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Philips VoiceTracer DVT4110 Specifications

General

Brand	Philips
Model	VoiceTracer DVT4110
Category	Recording Equipment
Language	English