Troubleshooting Faults
PIMA Electronic Systems 27
Appendix A Troubleshooting Faults
The FORCE Series alarm systems are constantly monitoring the status of the control panel, the
detectors, and the peripherals. When a fault occurs, this is what happens:
The fault LED starts flashing
The keypad buzzer starts sounding beeps. To silence it, press and hold the key.
A description of the fault is displayed
The fault is logged in the event memory
FORCE reports the CMS (where relevant) and the contacts, and may activate peripherals
(set by the technician).
Some faults may indicate on burglary setup. Consider consulting with
your service technician.
Below is the description of common faults.
Power outage. As long as the backup battery has enough power,
the alarm system will function normally.
The backup battery is draining. Either there is a long power outage,
or the battery is exhausted and needs to be replaced.
An exhausted battery will not backup your
alarm system if AC power is lost!
Tamper 1-2,
Expander/Keypad
tamper
Tamper 1: the tamper switch of the box of the control panel is
at fault or open. Check that the box is closed.
Tamper 2, Expander Tamper, Keypad Tamper: the tamper
switch of one of the peripherals
15
is at fault or open.
May indicate on burglary setup.
Telephone-DC, Dial
Tone (FORCE Lite:
unavailable)
The telephone line is disconnected or at fault. If other telephone
sets are connected to the FORCE, check them too.
Local/Zone/Outputs
Expander (various
faults)
Power or communication fault in a zone expander (some detectors)
or Outputs expander (some peripherals).
Power or communication fault in a keypad
Communication fault with the monitoring station
SIM card fault (cellular add-on)
Depending on the setting of the technician.