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5F. Technical Support
If you have difficulties in operating your Printer, the procedures in this manual and the
software User's Guide should, in most cases, solve the problem. If you still have
difficulty, contact the technical support using one of the methods listed below.
BarTender Software Help files
Open the software. Click on the Help
Menu – Contents
www.primera.com/customer-
support
Monday – Friday 7:00 am to 10:00
pm (CDT, -5 GMT)
and Saturday 11:00 am to 8:00 pm
(CDT, -5 GMT)
www.primera.com – look for the
chat prompt on lower right
Monday – Friday 7:00 am to 10:00
pm (CDT, -5 GMT)
and Saturday 11:00 am to 8:00 pm
(CDT, -5 GMT)