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C H A P T E R 1 4 : D I S C L A I M E R
The control panel includes the facility to send electronic signals to an Alarm Receiving Centre
(ARC), and also to send SMS text messages to mobile telephones. Alarm, etc. signals may be
transmitted via a PSTN link, using a variety of formats, to suitable receiving equipment located
at the premises of an independently operated Alarm Receiving Centre. Provision is also made for
the use of third-party device to transmit signals to an Alarm Receiving Centre by means of the
PSTN, GSM, IP or other network.
The SMS facility uses a PSTN connection to a special SMS Centre, where the information is
transferred to the GSM network for delivery to the client’s designated mobile telephone(s). The
SMSC services are provided by GSM network operators or other reputable companies, whose
operation is outside the manufactures of the control panel, have an embedded premium rate
telephone number that is used to contact a Host computer prior to commissioning, in order to
download the SMSC details and appropriate call routing authorisation.
The control panel will continue to contact this CHC at regular intervals, to verify the operation
and update and confirm the routing information and authorisation as appropriate. The charge for
this service is raised by the use of the “premium rate” telephone number. Please check with
your installer for exact charges. Whilst we will use our best endeavours to resolve any issues
relating to these uses of equipment made by us are in no way responsible for the operation of
the PSTN or other transmission media, the Alarm Receiving Centre or the SMSC - or for the end-
to-end security and delivery
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