51
Troubleshooting
50
Troubleshooting
Symptom
Display Code Problem Action
Camera cannot Driver installation Open
send photos failed Harware Manager on
to the PC the PC to fix it
-O- Target temperature is over Select target
-U- or under range within unit’s specs
EEPROM-Err EEPROM error Contact Factory
CalAreaErr calibration errors Contact Factory
ProbCalEr
Flash needs Battery is low Replace Batteries
too long to
charge or does not
charge at all
Blank display Battery is dead Replace Batteries
Laser won’t Low or dead battery Replace Batteries
work
Ambient above 45°C (113°F) Operate unit in
45°C (113°F)
ambient or below
Display “ON” Display locked “ON” Disconnect the unit
from the PC
Photos lost Batteries changed before Wait for shutdown
shutdown or too long to end. Change
after removing old ones batteries within two
minutes of removing
old ones
PC displays “logger The setup in the unit and Click “OK”. Either save
file does not match in the PC software do not the current data to a
device logger setup” match new file name or find
the correct *.lgg file,
open it in “Setup
Device Logger”, save,
and redownload the
data with the “Data
Logger/Load Device
Data Logger”
Sometimes a long beep and the red LED above
the display shines to indicate a problem, check
your display to find out which problem has
occured.
Symptom
Display Code Problem Action
Photo quality Light is sufficient for photo Use Photoflash
diminished with without flash always on (Dip switch
available light. “Auto/All”set to “All”
(Abrupt transitions or provide more
between color shades) ambient light.
Connection of unit Wrong com port selected Select correct com
to PC software or correct com port in use. or disconnect other
does not happen device from correct
when software started com port
No picture in More than one video Right mouse click
“Live” mode source is installed on the “Live” mode
window window. Choose
correct “Video source”
in the menu.
Unit indicates The light is too bright for Go to next location
“Use flash” in a photo or reduce brightness.
bright light
Unit leaves LOG The last position has been used If for the data and
after a photo and to record photo and data. photos required, then
data recorded. push Enter button and
use arrow keys to
re-record a position.
Photo Mem! All memory for storing photos 1. Download existing
has been used. photos and data and
clear memory.
- or -
2. If you don’t mind
losing photos
in the unit, you can go
to Setup in the unit,
push the button until
“Clear photo” appears
in the display and
press Enter.
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