4. Choose “Yes” or “No.”
Hold
Placing a Call on Hold
When on an active call, press the hold button to put the line in use on hold. The line indicator for the held
line will flash red on each phone on the system. The caller will hear either your Music on Hold selection or a
reminder beep, letting them know the call is still connected.
Releasing a Call from Hold
Once a call is placed on hold, it can be released from hold on any phone on the system that has access to
that phone line. Press the corresponding Line key or the Hold button to release that line’s call from hold.
The call will now be active on the Speakerphone. If you wish to change modes, either lift the handset or
press the headset button after pressing the Line key.
Transferring and Conferencing
Transferring a Call to Another Station
1. While on an active call, press the “X-fer” softkey.
2. A list of the extensions on your system will appear on the display. Using the up and down keys of the
directional pad, choose the destination extension for your call and press the “Select” softkey.
3. Selecting an extension will initiate an intercom call to that extension. If you do not wish to attend the
transfer, you may hang up now and the call transfer will be completed. For an attended transfer, wait until
the other party has answered, then press the “Conf” softkey when you are ready to include all parties. When
you hang up, their call will continue.
Conference Calls
1. While on an active call, press the Hold button to put that call on hold.
2. The phone will return to the idle screen. Make another call as usual by dialing the number or pressing the
desired intercom key.
3. When the second call is connected, press the “Conf” softkey. The two active calls will be put into
conference with you.
Intercom Calls
Making an Intercom Call
Press the Programmable Feature Key button to the left or right of the display that corresponds to the
intended recipient. The phone will immediately begin the call in Speakerphone mode. To switch to handset,
lift the handset from the cradle. To switch to headset mode, press the Headset button.
Answering an Intercom Call
When you receive an intercom call, the display will indicate who the call is from and the corresponding
intercom button of that phone will flash. To answer the call, lift the handset, press the Speakerphone button
or the Headset button.
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