You will not be able to access the device after a factory data reset if you do not have
your Google Account username and password.
CAUTIONBefore sending your device to Samsung or taking it to a Samsung-
authorized service center, remove your Google Account and then perform a
factory data reset. For more information, visit samsung.com/us/support/frp.
Enable factory reset protection
Adding a Google Account to your device automatically activates the FRP security
feature.
Disable factory reset protection
To disable FRP, remove all Google Accounts from the device.
1.
From Settings, tap Accounts and backup > Accounts > [Google Account].
2. Tap Remove account.
Lock screen and security
You can secure your device and protect your data by setting a screen lock.
Screen lock types
You can choose from the following screen lock types that offer high, medium, or no
security: Swipe, Pattern, PIN, Password, and None.
NOTEBiometric locks are also available to protect access to your device and
sensitive data on your device. For more information, see Flexible security on
page25.
Set a secure screen lock
It is recommended that you secure your device using a secure screen lock (Pattern,
PIN, or Password).
1.
From Settings, tap Lock screen > Screen lock type and tap a secure screen
lock (Pattern, PIN, or Password).
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