Samsung Galaxy J2 User Manual

Report diagnostic information
You can send diagnostic information about your device to Samsung when you are
having technical problems.
1.
From Settings, tap General management > Report diagnostic information.
2. Read and accept the consent information to enable this feature.
Reset
Reset device and network settings. You can also reset your device to its factory
defaults.
Reset settings
You can reset your device to its factory default settings, which resets everything
except the security, language, and account settings. Personal data is not affected.
1.
From Settings, tap General management > Reset > Reset settings.
2. Tap Reset settings, and confirm when prompted.
Reset network settings
You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.
1.
From Settings, tap General management > Reset > Reset network settings.
2. Tap Reset settings, and confirm when prompted.
Factory data reset
You can reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other
account settings, system and application data and settings, downloaded applications,
as well as your music, photos, videos, and other files. Any data stored on an external
SD card is not affected.
When you sign in to a Google Account on your device, Factory Reset Protection is
activated. This protects your device in the event it is lost or stolen.
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Settings

Samsung Galaxy J2 Specifications

General

Screen shape	Flat
Display diagonal	5 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	540 x 960 pixels
Display number of colors	16 million colors
Themes	Wallpapers
Microphone mute	Yes
Personalization	Icons, Menu, Shortcuts
Wireless charging	-
Personal info management (PIM)	Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list
Processor cores	4
Processor frequency	1.4 GHz
Audio formats supported	3GA, AAC, AMR, AWB, FLAC, IMY, M4A, MID, MIDI, MP3, MXMF, OGA, OGG, OTA, RTTTL, RTX, WAV, WMA, XMF
Video formats supported	3G2, 3GP, ASF, AVI, FLV, M4V, MKV, MP4, WEBM, WMV
Platform	Android
App distribution platform	Google Play
User memory	9.8 GB
RAM capacity	- GB
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	256 GB
Internal storage capacity	16 GB
Rear camera type	Single camera
Maximum frame rate	30 fps
Video recording modes	1080p
Resolution at capture speed	1920x1080@30fps
Rear camera resolution (numeric)	8 MP
Front camera resolution (numeric)	5 MP
4G standard	LTE
2G standards	GSM
3G standards	UMTS, WCDMA
SIM card type	MicroSIM
Bluetooth version	4.2
3G bands supported	850, 900, 2100 MHz
4G bands supported	800, 850, 900, 1800, 2100, 2300, 2600 MHz
SIM card capability	Dual SIM
2G bands (primary SIM)	850, 900, 1800 MHz
Mobile network generation	4G
Talk time (3G)	18 h
Battery capacity	2600 mAh
Standby time (3G)	- h
Browsing time (3G)	10 h
Browsing time (4G)	12 h
Browsing time (Wi-Fi)	11 h
Continuous audio playback time	60 h
Continuous video playback time	14 h
Subscription type	No subscription
USB version	2.0
USB connector type	Micro-USB
HDMI ports quantity	0
Headphone connectivity	3.5 mm
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Form factor	Bar
Product color	Gold
Body SAR (EU)	1.586 W/kg
Head SAR (EU)	0.673 W/kg

Weight and Dimensions

Depth	8.4 mm
Width	72.3 mm
Height	143.8 mm
Weight	153 g

Summary

Device Features Overview

Meet Bixby

Samsung's AI assistant for task completion and personalized help.

Multi window Multitasking

Enable multitasking by running two apps simultaneously on the screen.

Getting Started Guide

Device Layout and Components

Identify the physical components and ports of your device.

Device Assembly and Charging

Install SIM/memory cards, replace battery, and charge device.

Initial Operation and Security

Turn on device, use Setup Wizard, and lock/unlock screen.

Data Transfer and Navigation

Migrate data from old device and learn basic navigation gestures.

Applications Management

Managing and Using Apps

Access, search, install, and uninstall applications.

Preloaded Apps Overview

Details on Samsung, Google, Carrier, and Additional apps.

Device Settings and Customization

Connections Management

Configure Wi-Fi, Bluetooth, and mobile network settings.

Sound and Display Settings

Adjust ringtones, notifications, volume, and screen settings.

Security and Lock Screen Setup

Set up screen locks, passwords, and security features.

Accessibility Options

Configure features for vision, hearing, and dexterity needs.

Legal Information

Intellectual Property and Warranty

Details on ownership, terms, and product warranty.