30 _ Troubleshooting
4. TROUBLESHOOTING
4-1. INFORMATION CODE
► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes
are shown until the status has cleared.
No. Information Type
Information
Code
Causes Corrective Actions
1 WaterLevel 1C
- Thepartofthehosewherethewaterlevelsensoris
locatedisdamaged(punctured).
- Thehoseiscloggedwithforeignmaterial.
- Thehoseisfolded.
- Toomuchlubricanthasbeenappliedtotheinsertion
partoftheairhose.
- Hoseengagementerror(disengaged)
- Partfault(Faultyinternalsoldering)
- Thewaterlevelsensorterminalisdisengaged.
- MainPBAfault
•Waterlevelsensorfault.
•Thewaterlevelsensorterminalis
disengaged.
•Thepartofthehosewherethe
waterlevelsensorfolded.
•MainPCBfault.
2 Motor
3C
- ThePBAconnectorterminalisnotconnected.
- Themotorspinnetisnotengaged.
- Themotor’sinternalcoilisdamaged(short-circuited
orcut)
- Foreignmaterial(ascrew)hasenteredthemotor.
•Washingmotorfault.
•CheckWashingmotorconnector.
•Washingmotorrotor/statorfault.
•MainPCBfault.
3C1
- Motoroverloadedduetotoomuchlaundry(Non
sensing)
- PBAfault
3C2
- ThemotordrivingerrorfromthePBAisweak:
Unstablerelayoperation,etc.
3C3
- TheIPMterminalofthemainPBAisnotconnected.
- TheDDmotorcoverisoutofplace.
3C4
- ThePCBhousingterminalisnotconnected.
- PBAfault
- DDmotorfault
3 WaterSupply
4C
- Foreignmaterialisenteringthewatersupplyvalve.
- Thewatersupplyvalveterminalisnotconnected.
(Wiredisconnected)
- Thewarmwaterandrinseconnectorsarewrongly
connectedtoeachother.
- ThisoccursifthePCBterminalfromthedrainhoseto
thedetergentdrawerisnotconnected.Checkwhether
thetransparenthoseisfoldedortorn.
- ThisoccursWaterpressureisweak,acertaintime
delay.
- ThisoccursWaterValvebyfreezinginwinterseason.
•Watersupplyvalvefault.
•MainPCBfault.
•Freezingbywinterseason.
4C2
- Thewatertemperatureissensedashigherthan50˚C
intheWoolorLingeriecourses
-
4 Drain 5C
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltage(220V→110V)issuppliedtothe
parts.
- Partfault
- Thisoccursduetofreezinginthewinterseason.
- Thedrainhoseisclogged.(Injectionerror,foreign
material)
- Cloggedwithforeignmaterial.
- Thewaterpumpterminalisnotconnected:rubber
band,bills,cotton,hairpins,coins.
•Drainpumpfault.
•Freezingbywinterseason.
•Checkinsideforeignmaterialof
drainpump.
•MainPCBfault.