36
General Information
FREQUENTLY ASKED QUESTIONS
General I would like to have louder
sound by connecting additional
speakers or a Soundbar.
1) Use either the 3.5mm headphone output on the TV and a 3.5mm to
phono cable (available separately) to connect to an ampli er/surround
sound/soundbar. Please note this will deactivate the TV’s built in speakers.
or:
2) Connect a digital optical audio cable from the TV’s digital optical audio
output to your ampli er/surround sound/soundbar digital optical audio
input.
General Why are some options in the
menu unavailable and greyed
out.
Some options are only available in certain inputs/sources, i.e. HDMI. They are
unavailable in the other sources where they have no e ect.
General Can I stop my TV automatically
turning o after 4hrs?
Yes, in the ‘Time’ menu settings, scroll down to Auto standby and select ‘OFF’.
TV I have tuned in Digital TV but I
am not receiving any or all of the
channels and/or the channels I
receive are breaking up.
1) Check you are in an area that can receive Freeview/Saorview, visit www.
freeview.co.uk or www.saorview.ie
2) Check you are using an aerial that is able to receive a good digital signal.
In most cases, you will need an outdoor digital hi-gain/wideband aerial.
In areas that have excellent digital coverage, you may be able to use a loft
type aerial but it is highly likely that you will also need to connect a booster
between the back of the TV and the TV aerial wall socket. Unfortunately, to
receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial.
TV I have re-tuned my television
but when I switch it o it is not
storing the channels.
If the TV does not save the channels when you power it o , it’s likely the
channel database has become corrupt.
1) Turn o the TV.
2) Remove the RF/Aerial cable from the rear of the TV and then turn the TV
back on again.
3) Using the remote control, press Menu followed by 8-8-8-8 to enter the
initial setup/ rst time installation menu.
4) Press OK (let the TV run the full tuning process).
5) Once completed, turn o the TV, reconnect the RF/Aerial cable then turn
the TV back on again.
6) Repeat steps 3 & 4.
VCR/DVD
Recorder
I have connected the TV to my
VCR or DVD Recorder via SCART
but it is not recording.
In addition to connecting via SCART, you should connect the aerial cable
from the wall socket to your VCR/DVD Recorder and another aerial cable
from the VCR/DVD Recorder to the TV.
Game Consoles I have connected my
Playstation/Xbox to the TV via
HDMI, but I am not receiving
any pictures or sound on my
Television.
1) Ensure the TVs’ source is set to HDMI.
2) Check your settings on your Playstation/Xbox are as per the Playstation/
Xbox instruction manual.
Game Consoles I have connected my
Playstation/Xbox to the TV via
Component cables (red, green
& blue) but I am not receiving
any sound.
Component cables only provide HD pictures. For the sound you will need
to connect the red & white audio cables on the Playstation/Xbox to the red
& white phono inputs (or mini AV input where tted) on the rear of the TV.
Please refer to the ‘Connections’ pages.
System Lock I have changed the password
on the television and now
forgotten it.
There is a master password of 4711, to gain access to the TV menu and reset
the normal password.
USB Mode I have inserted a USB Memory
Key, but the TV does not
recognise it.
Ensure the USB Memory Key is formatted to type FAT32.
UNI - User Guide - Sharp SMART UHD LED TV with Freeview HD models.indd Sec1:36UNI - User Guide - Sharp SMART UHD LED TV with Freeview HD models.indd Sec1:36 27/03/2018 15:46:5327/03/2018 15:46:53
To Next Page
Loading...
Need help?
General