02.00 Servicing / Spare Parts
SIEMENS AG 6RX1700-0AD76 14-1
SIMOREG DC Master Operating Instructions
14 Servicing / Spare parts
14.1 Servicing
Customer servicing agreements
A contact partner for servicing
14.1.1 Europe
A&D LD
Technical Support
A&D AS CS1
Tel. +49 9131 98 5000
Spare Parts Service
ATD TD3 LSE-LC
Repair Service
ATD TD3 LSE-RC
Technical Support:
Central contact point for problems with variable-speed drives after delivery with start-up and fault
elimination for customers, regional offices/Siemens national companies and field
services/maintenance personnel in region.
Activities:
• Advice by telephone / support in solving problems
• Techn. support from field services and maintenance personnel for callouts.
• Callout scheduling and dispatch of specialists from coordination center
• Hands-on customer training
• Assistance in spare parts procurement
• Central coordination center for field services and maintenance personnel operations, processing
of warranty claims during warranty period, settlement of accounts with manufacturing plants
Contact the Spare Parts Service via your local SIEMENS sales office
Supply of all mechanical and electrical components which are required as spares.
Contact the Repair Service via your local SIEMENS sales office
Repairs are carried out on converters for variable-speed drives up to approximately 200 kW as a
repair or a unit replacement..
• Direct settlement of accounts with manufacturing plants; material from consignment stock
• Retrofitting of discontinued products
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