6.2 WARRANTY
All products are inspected prior to shipment and SMC manufactured products are guaranteed against
defective material or workmanship for a period of two (2) calendar years after delivery date of
purchase. SMC liabilities are limited to repair, replacement, or refund of the factory quoted price
(SMC’s option). SMC must be notified and provided with sufficient time to remedy any product
deficiencies that require factory attention. This time period may include but is not limited to
standard production lead times, travel time and raw material lead times. SMC will not be responsible
for any charges related to repair, installation, removal, re-installation, or any actual, incidental,
liquidated, or consequential damages. All claims by the buyer must be made in writing. All orders
returned to SMC must have an issued RMA number supplied by the SMC prior to shipment. Only SMC
shall have the authority to issue RMA numbers.
Any products manufactured by others supplied with and/or installed with SMC’s products are
covered by the original manufacturers’ warranty and are excluded from SMC’s warranty
SMC manufactured product must be sent to SMC for repair or replacement.
Please read the SMC Ship Motion Control terms and conditions for complete information.
6.2.1 LIMIT OF LIABILITY
SMC shall have no liability under the warranties in respect of any defect in the Products arising from:
specifications or materials supplied by the Buyer; fair wear and tear; willful damage or negligence of
the Buyer or its employees or agents; abnormal working conditions at the Buyer’s premises; failure to
follow SMC’s instructions (whether oral or in writing); misuse or alteration or repair of the Products
without SMC’s approval; or if the total price for the Products has not been paid.
SMC shall in no event be liable for any indirect or consequential, or punitive damages or cost of any
kind from any cause arising out of the sale, use or inability to use any product, including without
limitation, loss of profits, goodwill or business interruption. In case of failure in the product the
company is not liable to compensate the buyer with anything exceeding the cost of the product sold
by SMC.
The exclusion of liability in these Terms & Conditions shall not apply in respect of death or personal
injury caused by SMC’s negligence.
SMC shall not be bound by any representations or statements on the part of its employees or agents,
whether oral or in writing, including errors made in catalogues and other promotional materials.
Please read the SMC Ship Motion Control terms and conditions for complete information.
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