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Sound skips or has noise.
If there is a device nearby that generates electromagnetic waves
like a wireless LAN or an electronic oven in use, locate the system
apart from it.
If there is an obstacle between the Bar Speaker and the
subwoofer, move or remove it.
Locate the Bar Speaker and the subwoofer as close as possible.
Switch the wireless LAN frequency of any nearby Wi-Fi router or
personal computer to 5-GHz range.
REMOTE CONTROL
The remote control of this system does not function.
Point the remote control at the remote control sensor on the Bar
Speaker (refer to “Parts and controls” (page 25)).
Remove any obstacles in the path between the remote control
and the system.
Replace both batteries in the remote control with new ones, if they
are weak.
Make sure you are pressing the correct button on the remote
control.
OTHERS
The Control for HDMI function does not work properly.
Check the HDMI connection (refer to “Connection” in the supplied
Startup Guide).
Set up the Control for HDMI function on the TV. Refer to the
operating instructions supplied with the TV for TV setting.
Make sure that any equipment connected is compatible with
“BRAVIA” Sync.
Check the Control for HDMI settings on the connected equipment.
Refer to the operating instructions supplied with the connected
equipment.
If you connect/disconnect the AC power cord (mains lead), wait
more than 15 seconds before operating the system.
If you connect the audio output of video equipment with the
system, using a cable other than an HDMI cable, no sound may be
output because of “BRAVIA” Sync. In such a case, set “CTRL
(Control for HDMI)” to “OFF” (page 13) or connect the cable from
the audio output jack of the video equipment directly to the TV.
“PRTECT (protect)” appears on the display of the Bar Speaker.
Press the (on/standby) button to turn off the system. After the
indicator disappears, disconnect the AC power cord (mains lead)
then check that nothing is blocking the ventilation holes of the
system.
Sensors of the TV do not work properly.
The Bar Speaker may block some sensors (such as the brightness
sensor) and the remote control receiver of your TV, or the "emitter
for 3D glasses (infrared transmission)" of a 3D TV that supports the
infrared 3D glass system. Move the Bar Speaker away from the TV
within a range that allow those parts to operate properly. For the
locations of the sensors and remote control receiver, refer to the
operating instructions supplied with the TV.
If the system still does not operate properly, reset the system as
follows:
1 Press the (on/standby) button on the remote control to
turn the Bar Speaker on.
2 Press the AMP MENU button on the remote control.
3 Press the (select) button repeatedly until “SYSTEM”
appears, then press the (enter) button.
4 Press the (select) button repeatedly until “SYS.RST”
appears, then press the (enter) button (page 13).
5 Press the (enter) button after displaying “START.”
“RESET” appears on the display, and the settings of the menu
and sound fields, etc. return to their initial statuses.
6 Disconnect the AC power cord (mains lead).
RESET
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