Technical Manual
31. May 2007 Revision: V1.10 1-2
Copyright © 2007, JohnsonDiversey, Inc.
02.0 swingo 450B - foreword.fm - 31. May 2007
1 Foreword
1.1 Target
To serve our customers faster and more efficient it is important to achieve a general
standard of technical knowhow with our partners in the market.
Therefore we developed a new Technical Training concept which is based on e-spares.
The concept consists of a Technical Training, a Technical Manual and Training DVD.
These three tools will be produced for each newly launched machine with a certain
complexity. The Technical Manual will be available as PDF. The Technical Training
documentation will be distributed after having attended a technical training, and the
Technical Manual can be downloaded from e-spares. The DVD can be orderd at your
GTS contact.
1.2 Technical Training
The Technical Training is addressed as reference book for the technical training ses-
sions and will be distributed to the floor care responsible and/or to the technical train-
ing responsible after attending a training session provided by GTS (Max. 2 persons
per country).
The intension is, that a technical trainer after this session, is able to perform technical
training for their local technical staff and in this way to transfer the knowledge to all
service technicans.
The Technical Training is not intended as manual for the service technicians and will
be distributed only to the training responsible of each country.
1.3 Technical Manual
The Technical Manual is addressed to the service technicians and should be translated
and distributed after a technical training.
It contains a summary of procedures, hints and suggestions etc. which are helpful and
essential for the daily business. The Technical Manual can be downloaded from e-
spares/documents and bases on the matters of the Technical Training.
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