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11 SUPPORT
DMS-CTC-20120510-0000 v1.0
11 Support
Introduction
This chapter suggests solutions for issues that you may encounter while installing, configuring or using your MediaAccess
Gateway.
If the suggestions do not resolve the problem, look at the support pages on www.technicolor.com
or contact your service
provider.
To p i c s
This chapter describes the following topics:
To p i c Page
11.1 Setup Troubleshooting 104
11.2 General MediaAccess Gateway Troubleshooting 105
11.3 Wired Connection Troubleshooting 106
11.4 Wireless Connection Troubleshooting 107
11.5 Voice over IP Troubleshooting 108
11.6 Content Sharing Troubleshooting 109
11.7 Reset to Factory Defaults 110