Technicolor TG588v v2 User Manual

51
6 Support
DMS3-CTC-25-42 v1.0
6.1 General TG588vv2 troubleshooting
None of the LEDs light up (TG588vv2 does not work)
Make sure that:
• The TG588vv2 is plugged into a power socket outlet.
• You are using the correct power supply for your TG588vv2 device.
• The TG588vv2 is turned on via the push button or rocker switch on the back panel.
The Broadband LED does not light up or is blinking
Make sure that:
• The DSL cable is correctly connected. For more information, see “2.2 Connecting your TG588vv2 to your service
provider’s network” on page 13.
• The DSL service is enabled on your telephone line. For more information, contact your Internet Service Provider.
•Check the Broadband settings on the web interface. Proceed as follows:
a Browse to the TG588vv2 web interface.
For more information, see “4.1.1 Accessing the TG588vv2 web interface from your local network” on page 29.
b In the Broadband card header, make sure that the switch is in the position.
TG588vv2 unreachable
If you cannot access your TG588vv2 via your web browser, you might consider a hardware reset as described in “6.4 Reset to
factory defaults” on page 55.
The power requirements for your TG588vv2 are clearly indicated on the identification label of the TG588vv2.
Only use the power supply unit that is supplied with your TG588vv2.
NickDJ.co.uk

Technicolor TG588v v2 Specifications

General

Brand	Technicolor
Model	TG588v v2
Category	Modem
Language	English