4).Contact our technical support for help if the problem still
exists after you tried all the above.
2. Q: What should I do if I forget the login password to my
device (How do I reset my device)?
A: Reset your device by pressing the Reset button for over 7
seconds.
Note: All settings will be deleted and restored to factory defaults
once you pressed the Reset button.
3. Q: My computer shows an IP address conflict error after
having connected to the device. What should I do?
A:1) Check if there are other DHCP servers present in your LAN. If
there are other DHCP servers except your router, disable them
immediately.
2) The default IP address of the device is 192.168.2.1; make
sure this address is not used by another pc or device. In case that
two computers or devices share the same IP addresses, change
either to a different address.
4. Q: My computer can neither log in to the device nor access
internet, and there is a yellow triangle with an exclamation
mark shown in the network adapter icon on the right bottom
corner of my computer desktop; how am I supposed to deal
with it?
This problem occurs because your network card has not been
assigned with an IP address. If your computer is set to obtain an
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