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Toshiba PORTEGE R700 Series User Manual

Toshiba PORTEGE R700 Series
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If Something Goes Wrong
Wireless networking problems
Wireless networking problems
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
®
) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows
®
Help and Support or contact your computer technician.
If your computer is equipped with an internal Wi-Fi
®
adapter,
verify that the Wireless antenna is ON (the wireless indicator
light will be lit).
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
®
access point or router then it may be a
configuration issue.
Verify that signal strength is good using the utility provided
with the Wi-Fi
®
adapter.
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP’s (Internet Service Provider) service may be
disrupted.
Verify that the Service Set Identifier (SSID), or network
name, is correct
- i.e., that it matches the SSID assigned to the
access point you are attempting to connect through. SSIDs are
case-sensitive.
Check the Windows
®
Control Panel's Device Manager to verify
that the Wi-Fi
®
adapter is recognized by the Windows
®
operating system, and that the driver is loaded. To access
the Device Manager, click Start, Control Panel, System
and Security, and then System. Carefully note any error
messages
- these will be very helpful if you should confer with
a support technician at a later time.
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 207.
NOTE
NOTE

Table of Contents

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Toshiba PORTEGE R700 Series Specifications

General IconGeneral
ProcessorIntel Core i5 or i7
Display Size13.3 inches
Resolution1366 x 768
RAMUp to 8GB DDR3
GraphicsIntel HD Graphics
Operating SystemWindows 7 Professional
Optical DriveDVD SuperMulti Drive
BluetoothBluetooth 2.1 + EDR
Card ReaderSD Card Reader
WebcamIntegrated Webcam
StorageHDD or SSD options available
WirelessWi-Fi 802.11 a/g/n
PortsUSB 2.0, VGA, HDMI, Ethernet
WeightApproximately 1.4 kg (3.1 lbs)
Battery LifeUp to 8 hours (depending on configuration and usage)

Summary

Warranty and Data Protection

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

Details the warranty for recordable/rewritable drives and associated software.

Regulatory Compliance and Disclaimers

Critical Applications

Disclaimer regarding product use in critical applications and user responsibility.

Wireless Interoperability and Interference

Wireless Interoperability

Information on interoperability of Toshiba Wireless LAN with other products.

European Compliance and Disposal Information

EU Declaration of Conformity

Toshiba's declaration of product conformity with European directives and CE marking.

Optical Drive Safety and Copyright Information

Optical Disc Drive Safety Instructions

Safety precautions for using the Class 1 Laser Product optical disc drive.

Understanding Manual Conventions

Safety icons

Explanation of safety icons used in the manual to indicate hazards and precautions.

Chapter 1: Getting Started

Getting Started

Introduction to initial computer setup, component connection, and first-time use.

Safe Computer Usage Environment

Precautions

General precautions to reduce the risk of personal injury or damage to the computer.

Computer Setup and Cooling

Setting up your computer

Steps to begin setting up the computer and connecting external components.

Connecting to Power Sources

Connecting to a power source

Instructions for connecting the computer to a power source for operation and charging.

Battery Charging and Status Monitoring

Initial Computer Operation and Software Setup

Turning on the power

Steps for turning on the computer and initial power-on procedures.

Setting up your software

Process for setting up the computer's software using the Setup Wizard.

Installing and Removing Memory Modules

Installing a memory module

Step-by-step instructions for installing RAM modules into the computer.

Memory Module Replacement Procedures

Removing a memory module

Procedure for removing RAM modules from the computer.

Internal Storage Drive Recovery Options

Recovering the Internal Storage Drive

Options for restoring the internal storage drive to its original state.

System Recovery Methods

Recovering to out-of-box state (recommended recovery method)

Procedure to restore the computer to its original factory state.

Customizing Storage Drive Recovery

Recovering to a custom size partition

Option to restore the C: drive and specify a custom partition size.

Partition Management During Recovery

Recovering without changing the internal storage drive partitions

Restoring the C: drive while keeping other partitions intact.

Creating Recovery Media

Creating recovery DVDs/media

Instructions for creating recovery media for system restoration.

Restoring System from Recovery Media

Restoring from recovery DVDs/media

Steps to restore the system using created recovery DVDs or media.

Internal Storage Drive Data Management

Erasing the Internal Storage Drive

Procedure for securely erasing all data and partitions from the internal storage drive.

System Utilities and Input Device Usage

Using the TouchPad™

Basic operations and functions of the computer's TouchPad.

External Display and TouchPad Control

Using external display devices

Connecting external display devices like TVs, monitors, or projectors.

Printer Setup and Computer Shutdown Procedures

Turning off the computer

Basic procedure for safely shutting down the computer.

Using the Shut Down Command

Using the Shut down command

Detailed steps for shutting down the computer using the Shut down command.

Chapter 2: Learning the Basics

Learning the Basics

Introduction to computing tips and basic features of the computer.

Starting Applications and Using Keyboard Overlays

Starting a program

Methods for starting applications on the computer.

Saving and Finding Your Work

Saving your work

Importance and methods of saving work to prevent data loss.

Printing Documents

Printing your work

Procedure for printing documents from applications.

Data Backup and Restoration Procedures

Backing up your work

How to back up files and the entire computer using Windows® Backup.

Restoring your work

How to restore files from backup media using Windows® Backup and Restore.

Using the Optical Disc Drive

Using the optical disc drive

Overview of the optical disc drive and its capabilities.

Optical Drive Operations

Inserting an optical disc

Step-by-step instructions for inserting optical discs into the drive.

Chapter 3: Mobile Computing

Mobile Computing

Covers all aspects of using the computer, especially while traveling.

Running on Battery Power

Running the computer on battery power

How the computer runs on battery power and its rechargeable Lithium-Ion battery.

Battery Management and Power Options

Power management

Explanation of preset power management options for system stability and performance.

Charging and Using Batteries

Charging batteries

Instructions for charging the computer's batteries and using specified chargers.

Battery Charging Specifics

Charging the main battery

Procedure for charging the main battery, including conditions affecting charging.

Monitoring Battery Power

Monitoring main battery power

How to interpret the main battery light indicators for charge status.

Low Battery Procedures and Notifications

What to do when the main battery runs low

Actions to take when the main battery charge is low.

Power Plans for Energy Saving

Power Plans

Choosing predefined Power Plans or creating custom ones for power management.

TOSHIBA eco Power Plan

Using the TOSHIBA eco power plan

Information on the TOSHIBA eco power plan for reducing power consumption.

Changing the Main Battery

Changing the main battery

Options for changing the main battery when it runs out of power.

Removing the battery from the computer

Step-by-step instructions for safely removing the main battery pack.

Inserting a New Battery

Inserting a charged battery

Procedure for inserting a charged battery pack into the computer.

Battery Care and Safety Precautions

Safety precautions

Important safety precautions related to battery handling, charging, and disposal.

Chapter 4: Exploring Your Computer’s Features

Exploring the desktop

Introduction to the desktop as the main interface for computer operations.

Network Connectivity and Setup

Connecting your computer to a network

How to connect the computer to a network using Ethernet or Wi-Fi®.

Modem and Telephone Line Connection

Connecting a modem to a telephone line

Instructions for connecting the built-in modem to a standard analog phone line.

Using ExpressCards

Using an ExpressCard®

Information on the ExpressCard slot and media support.

Inserting an ExpressCard®

Step-by-step guide for inserting an ExpressCard into the computer.

Memory Card Reader Operations

Using the Memory card reader

Overview of supported media types for the memory card reader.

Inserting memory media

Instructions for inserting memory media into the card reader.

Memory Media Handling

Removing memory media

Procedure for safely removing memory media from the card reader.

Chapter 5: System Utilities

Utilities

Introduction to system utilities for reconfiguring and managing the computer.

TOSHIBA Assist Overview and Functionality

TOSHIBA Assist

Accessing and using TOSHIBA Assist for computer functions and settings.

Software Installation Utility

TOSHIBA Application Installer

How to reinstall bundled drivers and applications using the Toshiba Application Installer.

Password Management

Setting passwords

Overview of password types (instant, power-on, supervisor, user) and their functions.

Supervisor Password Configuration

Using a supervisor password

How to set a supervisor password to protect hardware configuration options.

TOSHIBA Security Assist Features

TOSHIBA Security Assist

Using Security Assist to set up passwords and security features.

TOSHIBA PC Diagnostic Tool

TOSHIBA PC Diagnostic Tool Utility

Utility to diagnose problems with computer devices and run tests.

TOSHIBA HDD Protection Utility

TOSHIBA HDD Protection Utility

Controls HDD protection, parks HDD on motion detection, sets sensitivity.

TOSHIBA Hardware Setup Configuration

TOSHIBA Hardware Setup

Configuration management tool for system settings like Boot Priority.

USB Sleep and Charge Utility Management

USB Sleep and Charge Utility

Utility to manage USB Sleep and Charge function and battery capacity.

Enabling/Disabling USB Sleep and Charge Functionality

Enabling/Disabling USB Sleep and Charge

How to enable/disable USB Sleep and Charge and control charging on battery.

Fingerprint Authentication System

Fingerprint Authentication Utility

Utility to replace keyboard passwords for booting and user logon.

Fingerprint Logon and Reader Care

Fingerprint Logon

Using fingerprints for computer logon and fast user switching.

TOSHIBA eco Utility for Power Monitoring

TOSHIBA eco Utility™

Monitors power savings from eco power plan by tracking real-time consumption.

Chapter 6: Troubleshooting Guide

If Something Goes Wrong

Guide to identifying and solving common computer problems.

Problems that are easy to fix

Steps to close programs that have stopped responding without shutting down.

Troubleshooting Power-On Issues

Problems when you turn on the computer

Common issues encountered when turning on the computer.

The computer will not start.

Troubleshooting steps for when the computer fails to power on.

Troubleshooting Windows OS and Power Management

Windows Startup Options for Problem Resolution

The Windows® operating system is not working

Identifying OS issues and using startup options to fix them.

Using Startup options to fix problems

How to access and use the Windows® Advanced Boot Options menu.

Device Manager for Problem Resolution

Fixing a problem with Device Manager

Using Device Manager to check and change device configurations.

Common Hardware Problems and Solutions

Memory problems

Troubleshooting steps for issues related to memory modules.

Keyboard and Display Issues Troubleshooting

Drive and Disc Troubleshooting

Optical Drive and Sound System Issues

ExpressCard Problems and Solutions

Printer and ExpressCard Recognition Issues

Modem and Connectivity Troubleshooting

Wireless Networking Troubleshooting Guide

Network and DVD Troubleshooting

Developing Good Computing Habits

Data and System Backup Strategies

System Restore and Data Backup Procedures

System Installation and USB Charging Issues

Contacting Toshiba for Support

Appendix A: Hot Keys and TOSHIBA Cards

Instant Security and Lock Functionality

Sleep Mode Activation via Hot Key

Hibernation Mode Activation via Hot Key

Display Output Switching via Hot Key

Display Brightness Adjustment Using Hot Keys

Wireless Device Management via Hot Key

TouchPad Enable/Disable Functionality

Screen Resolution and Keyboard Hot Keys

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