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Section 2: Installing the 3G4010/LE4010
Section 2: Installing the 3G4010/LE4010
2.1 C24 Communications Enrollment
The 3G4010/LE4010 requires enrollment with C24 Communications to operate. For more information, please
visit www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-
955-5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller.
Note: Enrollment with C24 Communications should be performed before turning on the 3G4010/LE4010 unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initialize the 3G4010/LE4010 with C24 Communications
The 3G4010/LE4010 can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrollment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are
required.
Note: The SIM activation process with the cellular carrier typically takes between five and ten minutes to com-
plete.
Step 2 - Determine the Best Signal Location
1. Detach the front cover by removing the four screws.
2. Apply power (DC and/or battery). The 3G4010/LE4010 is now in Placement Test mode.
Step 2a – SIM Card Is Activated.
The red LED is on solid, the blue LED is off and the signal strength LEDs display the average signal strength.
In this state, the 3G4010/LE4010 is registered to the network.
Red Blue
Yellow/Green
(Top)
Yellow/Green
(Bottom)
ON OFF - -
If the signal strength is too low (bottom signal LED off or flashing), the 3G4010/LE4010 will proceed to Step
3: scan for, and attach to, carriers with sufficient signal strength. If the 3G4010/LE4010 is connected to a car-
rier with sufficient signal strength (minimum of bottom signal strength LED on solid), it proceeds to Step 4.
Step 2b – SIM Card Is Not Activated
The red LED flashes, the blue LED is off and the signal strength LEDs display the average signal strength.
Red Blue
Yellow/Green
(Top)
Yellow/Green
(Bottom)
FLASHING OFF - -
In this state, the 3G4010/LE4010 is unable to register to the network because it is inactive. The signal strength
indicated is from any nearby cell tower (including cellular towers belonging to non-roaming partners) and
does not necessarily reflect the signal strength of the intended network. The 3G4010/LE4010 remains in this
state until the SIM is activated. Once the SIM is activated, the 3G4010/LE4010 proceeds to Step 2a.
Step 3 – Carrier Scanning Due To Insufficient Signal Strength
The 3G4010/LE4010 scans the surrounding network and connects to the carrier to provide a signal strength of
at least 7 CSQ. While this action is being performed, all four LEDs activate to show a scanning sequence in
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