Uponor Smatrix Base PULSE User Manual

All rooms are cold (or warm in cooling mode)
ECO mode symbol shown
• System in ECO mode
-
Change ECO profile or assign another profile to the room
-
Reduce the ECO setback value for the thermostat
-
Reduce the General ECO setback value in the Uponor
Smatrix PULSE app (requires communication module)
-
Cancel temporary ECO
Check the chiller information and operation mode
in the Uponor Smatrix PULSE app (requires
communication module)
• The system is in cooling mode
-
Correct signal from external device needed
Check the boiler information and operation mode in
the Uponor Smatrix PULSE app (requires
communication module)
• The system is in heating mode
-
Correct signal from external device needed
Disturbing noise from the pump at the same
time every week
• Change time for pump exercise in the Uponor Smatrix PULSE
app (requires communication module)
No communication
Communication error
• Registration lost
-
Contact the installer
-
Check the registration status of the room controller
• Software versions incompatible
-
Check software versions of the Uponor components in the
Uponor Smatrix PULSE app (or thermostat displays during
startup)
-
Contact the installer
• The communication module is installed inside a metal cabinet, or
too close to other shielding objects
-
Change the communication module location. If the
problem persists, contact the installer
Communication failure between the room
controllers
Communication error
• Registration to room controller is lost
-
Contact the installer
-
Check the registration status of the room controller
-
Check the room controller configuration
-
Check the wiring
14.2
Troubleshooting after
installation
The system does not start
The power indicator in the room controller is off
• There is no AC power to the room controller
1. Check that the room controller is connected to AC power
2. Check the wiring in the 230 V compartment
3. Check that there is 230 V AC power in the wall socket
There is 230 V AC power in the wall socket
• Blown room controller fuse or faulty power cable
-
Replace the fuse and/or power cable and plug
The thermostat is faulty
Channel LEDs in the room controller continue
flashing
• The thermostat is not correctly installed
-
Connect the thermostat directly to the room controller with
a short bus connection to verify thermostat functionality.
If the thermostat functions correctly check the existing
wiring (cable and connections) before replacing the wiring,
otherwise replace the thermostat.
External comfort/ECO switch doesn't work
The system doesn't switch between Comfort and
ECO mode
• More than one Comfort/ECO switch is connected to the system
(to the GPI and public thermostat system device)
-
Select one of the switches (either GPI or public thermostat
system device) and uninstall the other one (only one
swtich in the system is supported)
14.3 Digital thermostat alarms/
problems
An alarm is sent when more than 1 hours have elapsed since the
room controller communicated with the thermostat.
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Uponor Smatrix Base PULSE
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Installation and operation manual

Uponor Smatrix Base PULSE Specifications

General

Brand	Uponor
Model	Smatrix Base PULSE
Category	Controller
Language	English