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Appendix
Customer service & Product warranty
For Voluntary Product Warranty purposes proof of purchase is
required, so please keep your receipt.
The benets conferred by this Voluntary Product Warranty are in
addition to other rights and remedies that are available to you under
law, which cannot be excluded. The processes for this Voluntary
Product Warranty in no way limit your rights which arise as a result of
your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR
SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE
OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO
LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS
RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY
PRODUCT WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
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