Appendix
Customer service & Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date
of purchase.
Customer Service
If you require assistance in operating this product, please call the
TecHelp Information Line on 1300 369 193 or contact VTech by e-mail
at: tcpsupport_au@vtech.com.
Voluntary Product Warranty
In addition to your Statutory Rights and subject to the conditions
below, VTech warrants that this product will be free from any defect in
materials or workmanship under conditions of normal use for a period
of 24 months from date of purchase.
VTech does not warrant that the product will be free from defects
if defects are caused by an accident, misuse, abuse, improper
installation or operation, vermin infestations, lack of reasonable care,
unauthorised modication, loss of parts, tampering or attempted
repair by a person not authorised by VTech; or where the product has
been damaged by lightning or a mains power surge.
To make a claim under this Voluntary Product Warranty you must
call the TecHelp Information Line on 1300 369 193 or contact VTech
by e-mail at: tcpsupport_au@vtech.com where a Customer Service
Representative will inform you of the product return process. You will
need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original packaging is not
required); and
You have included all components from the original purchase.
For your records:
Date of purchase:
______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
•
•
•