Troubleshooting
+H[QWJCXGFKHſEWNV[YKVJ[QWTDCD[OQPKVQTRNGCUGVT[VJG
suggestions below. For customer service, visit our website
at www.vtechbabymonitors.com or call 1 (800) 595-9511. In
Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
My baby monitor does not work at all.
Make sure the baby unit and the parent units are installed correctly
(pages 5 and 6).
Make sure the parent unit battery is charged correctly (page 7). For
optimum daily performance, charge the parent unit after use.
Make sure the power adapters are securely plugged into the outlet
not controlled by a wall switch.
/CMGUWTGVJGRQYGTCFCRVGTEQTFUCTGRNWIIGFſTON[KPVQVJGDCD[WPKV
and parent unit.
Make sure the baby unit and the parent unit are turned on.
The parent unit may be too far away from the baby unit. Move the parent
unit closer to the baby unit (but not less than 3 feet).
Unplug the electrical power to the baby unit and parent unit. Wait for
CRRTQZKOCVGN[UGEQPFUVJGPRNWIKVDCEMKP6WTPQPVJGDCD[WPKV
and the parent unit. Allow up to one minute for the baby unit and the
parent unit to synchronize.
Charge the battery in the parent unit for up to 11 hours.
If the battery is completely depleted, it may take up to 30 minutes to
charge the parent unit before LOW BATTERY appears on the screen
(page 9).
Completely remove and install the battery again. If that still does not
work, it may be necessary to purchase a new battery.
5KIPKſECPVCOQWPVQHQDUVTWEVKQPUDGVYGGPDCD[WPKVCPFRCTGPVWPKV
such as walls, ceilings and buildings. Try moving the baby unit to another
part of the room.
Other electronic products such as HAM radios and cordless phones
can cause interference with your baby monitor. Try installing your baby
monitor as far away as possible from these types of electronic devices.
The NKIJVQPVJGRCTGPVWPKVƀCUJGUCPF.19
BATTERY shows on screen.
Charge the battery in the parent unit for up to 11 hours.
Completely remove and install the battery again and use it until fully
depleted, then recharge the battery in the parent unit for up to 11 hours.
If the above measures do not correct the problem, replace the battery.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•