Xerox B310 Service Manual

Action Yes No
Step 12
• Turn off the printer.
• Make sure that all the cables
on the controller board and
scanner are properly
connected.
• Turn on the printer.
• From the control panel,
navigate to the Reports menu,
and then select Device
Statistics and Device Settings.
• For MFPs, perform a one-page
copy and scan job in color.
Does the problem remain?
Go to step 13. The problem is solved.
Step 13
Check if a hard disk is installed.
Is a hard disk installed?
Go to step 14. Go to step 17.
Step 14
• Check for buffered print jobs,
and then delete them.
• Perform a POR.
Does the problem remain?
Go to step 15. The problem is solved.
Step 15
• Turn off the printer.
• Uninstall the hard disk drive.
• Perform a POR.
Does the problem remain?
Go to step 17. Go to step 16.
Step 16
Replace the hard disk.
Does the problem remain?
Go to step 17. The problem is solved.
Step 17
Check if the printer has any of the
following components installed:
• Memory options
• Fax card
• Modem
• Wireless and network option
cards
Is any of the components
installed?
Go to step 18. Go to step 21.
Step 18
• Turn off the printer.
Go to step 21. Go to step 19.
Xerox
®
B310 Printer
Service Manual
109
Diagnostics and Troubleshooting

Xerox B310 Specifications

General

Color	Yes
Print technology	Laser
Resolution color	4800 x 4800 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	6.7 s
Time to first page (color, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
PCL fonts	6
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 6000 pages per month
Number of PostScript fonts	158
Number of print cartridges	4
Page description languages	HTML Direct Image Space, PCL 5, PCL 6, PDF 1.7, PostScript 3, XPS
Processor frequency	1000 MHz
Sound pressure level (printing)	50 dB
Sound pressure level (duplex printing)	52 dB
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 8, Windows 8.1
Total input capacity	251 sheets
Total output capacity	125 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	1 sheets
Custom media width	98 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Rough paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	1000 pages
Display	LCD
Control type	Buttons
Product color	Blue, White
Display diagonal	2.4 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	47-63 Hz
Power consumption (max)	530 W
Power consumption (off)	0.2 W
Power consumption (standby)	22 W
Power consumption (printing)	360 W
Power consumption (PowerSave)	1.61 W
Harmonized System (HS) code	84433210
Operating temperature (T-T)	10 - 32.2 °C
Operating relative humidity (H-H)	15 - 80 %
Package depth	567 mm
Package width	534 mm
Package height	450 mm
Package weight	23800 g

Weight and Dimensions

Depth	421 mm
Width	442 mm
Height	308 mm