Xerox B310 Service Manual

Error code
Description
Action
31.60 The imaging unit is missing or
unresponsive.
See Unsupported or unresponsive
imaging unit service check .
32.40 The toner cartridge is
unsupported.
See Unsupported or unresponsive
toner cartridge service check .
32.40J Metered toner cartridge installed
in printer configured for Sold.
See Metered supply installed in
printer configured for sold
32.60 The imaging unit is unsupported. See Unsupported or unresponsive
imaging unit service check .
33.40 A non-Xerox black toner cartridge
was detected.
See Unsupported or unresponsive
toner cartridge service check .
33.60
41.60 The imaging unit and toner
cartridge are mismatched or
incompatible.
See Mismatched supplies error
service check .
42.xx The toner cartridge is
incompatible due to printer region
mismatch.
Install the correct toner cartridge
for the region.
43.40 A toner cartridge sensor error was
detected.
80.0x The remaining life of the fuser,
pick roller, or transfer roller are
nearly low.
See Supplies low service check.
80.1x The remaining life of the fuser,
pick roller, or transfer roller are low.
80.2x The remaining life of the fuser,
pick roller, or transfer roller are
very low.
80.3x The life of the fuser, pick roller, or
transfer roller has ended.
84.0x The remaining life of the imaging
unit is nearly low.
84.1x The remaining life of the imaging
unit is low.
84.2x The remaining life of the imaging
unit is very low.
84.3x The imaging unit life has ended.
84.4x The imaging unit life has ended.
The printer forces a hard stop on
the imaging unit.
88.0x The remaining life of the toner
cartridge is nearly low.
90
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting

Xerox B310 Specifications

General

Color	Yes
Print technology	Laser
Resolution color	4800 x 4800 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	6.7 s
Time to first page (color, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
PCL fonts	6
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 6000 pages per month
Number of PostScript fonts	158
Number of print cartridges	4
Page description languages	HTML Direct Image Space, PCL 5, PCL 6, PDF 1.7, PostScript 3, XPS
Processor frequency	1000 MHz
Sound pressure level (printing)	50 dB
Sound pressure level (duplex printing)	52 dB
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 8, Windows 8.1
Total input capacity	251 sheets
Total output capacity	125 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	1 sheets
Custom media width	98 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Rough paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	1000 pages
Display	LCD
Control type	Buttons
Product color	Blue, White
Display diagonal	2.4 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	47-63 Hz
Power consumption (max)	530 W
Power consumption (off)	0.2 W
Power consumption (standby)	22 W
Power consumption (printing)	360 W
Power consumption (PowerSave)	1.61 W
Harmonized System (HS) code	84433210
Operating temperature (T-T)	10 - 32.2 °C
Operating relative humidity (H-H)	15 - 80 %
Package depth	567 mm
Package width	534 mm
Package height	450 mm
Package weight	23800 g

Weight and Dimensions

Depth	421 mm
Width	442 mm
Height	308 mm