Maintenance and Support Xerox Color
®
C60/C70
Customer Expectation and Installation Guide 20
3 Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
See Section 4
Support Services
Call Procedure
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the
Customer Support Center at the following toll-free phone numbers:
Technical Support Contact Information
01.800.00.Xerox (93769) Opción 2
0800-222-XEROX (0800-222-93769)
Bolivia, Plurinational State of
0800-222-XEROX (0800-222-93769)
4004-4050 (capitais e regiões metropolitanas)
0800 979 3769 (demais localidades)
+01 8000 410071 / (571) 489 0071
0800-222-XEROX (0800-222-93769)
0800-222-XEROX (0800-222-93769)
32 2 713 14 52
352 48 01 23 (Luxembourg)
32 2 713 14 52
352 48 01 23 (Luxembourg)
Training
If requested, customer training is available by contacting your local Sales Office and may be fee based.
Product Sustainability
Packaging take-back service for Xerox branded products:
Whenever possible, we encourage you to recycle packaging locally as it reduces greenhouse gas emissions associated with
transportation. However, if unable to recycle locally, please check with your local sales and service team for recycling instructions.
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