Xerox VersaLink B405 User Manual

Troubleshooting
Xerox
®
VersaLink
®
B405 Multifunction Printer 213
User Guide
Getting Help
This section includes:
• Viewing Warning Messages on the Control Panel ............................................................................................. 213
• Viewing Current Errors on the Control Panel ....................................................................................................... 213
• Using the Integrated Troubleshooting Tools ...................................................................................................... 213
• Online Support Assistant ............................................................................................................................................. 214
• Information Pages ......................................................................................................................................................... 214
• More Information .......................................................................................................................................................... 214
Your printer comes with utilities and resources to help you troubleshoot printing problems.
Viewing Warning Messages on the Control Panel
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel and the LED status light on the control panel flashes amber or red. Warning alerts inform
you about printer conditions, such as low supplies or open doors, that require your attention. If more
than one warning condition occurs, only one warning message appears on the control panel at a time.
Viewing Current Errors on the Control Panel
When an error condition occurs, a message appears on the control panel to inform you of the problem.
Error messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one error occurs, only one is displayed on the control panel.
Using the Integrated Troubleshooting Tools
Your printer has a set of reports that you can print. These reports include the Demonstration Print page
and the Error History report that can assist you in troubleshooting certain problems. The Demonstration
Print page prints an image to show print quality. You can use this page to troubleshoot print quality
issues with the printer. The Error History report prints information on the most recent printer errors.
Printing Information Pages
1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. To print an information page, touch the desired page.
4. To return to the Home screen, press the Home button.

Xerox VersaLink B405 Specifications

General

Maximum scan area	216 x 356 mm
Energy saving mode	Yes
Printer management	DHCP, SNMP, WINS, HTTP, HTTPS, TLS, SNTP, MDNS
Time to first copy (black, normal)	6 s
Copy speed (black, normal quality, A4)	45 cpm
Optional connectivity	Wireless LAN
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 85 %
Sustainability certificates	ENERGY STAR
Digital sender	-
Printing colors	Black
Country of origin	China
Maximum duty cycle	150000 pages per month
Recommended duty cycle	0 - 12000 pages per month
Number of print cartridges	1
Page description languages	HP-GL/2, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	60 W
Power consumption (PowerSave)	4 W
Power consumption (average operating)	620 W
Package depth	626 mm
Package width	618 mm
Package height	713 mm
Package weight	27000 g
Processor cores	2
Processor frequency	1050 MHz
Card reader integrated	No
Maximum internal memory	2048 MB
Sound power level (standby)	56 dB
Paper input type	Paper tray
Total input capacity	550 sheets
Total output capacity	250 sheets
Maximum input capacity	700 sheets
Multi-Purpose tray input capacity	150 sheets
Auto document feeder (ADF) input capacity	60 sheets
N-up printing	16
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Warm-up time (from sleep mode)	60 s
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Scan to	E-mail, FTP, Image, SMB, USB
Scan drivers	TWAIN, WIA
Scanner type	ADF scanner
Output color depth	24 bit
Scan speed (black)	53 ppm
Scan speed (color)	28 ppm
Output grayscale depth	8 bit
Image formats supported	JPG, TIF
Maximum scan resolution	9600 x 9600 DPI
Duplex scan speed (black)	25 ppm
Duplex scan speed (color)	14 ppm
Document formats supported	PDF, XPS
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, Fax
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Display	LCD
Control type	Touch
Product color	Blue, White
Market positioning	Business
Cabling technology	10/100/1000Base-T(X)
Security algorithms	FIPS 140-2, SNMP, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Supported network protocols (IPv4)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/P ort 9100, IPv4, WSD LDAP
Supported network protocols (IPv6)	IPv6
Custom media width	76 - 216 mm
Custom media length	127 - 356 mm
Duplex media weight	60 - 163 g/m²
Paper tray media types	Bond paper, Card stock, Labels, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	50 - 125 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8 Enterprise, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Cables included	Phone
Harmonized System (HS) code	84433100

Weight and Dimensions

Width	495 mm
Height	551 mm
Weight	22000 g