WorkCentre 5225 / 5230 Evaluator Guide 11
Evaluate Reliability
Office productivity relies on tools that reliably perform their jobs day in and day out. Consider how often users need to intervene
to replace paper or other consumables or to clear jams. How easy is such an intervention, and what is the typical amount of device
downtime? If outside assistance is required, how easy is it to arrange, and what’s the typical response time?
Day-to-Day Reliability
The WorkCentre 5225 / 5230 MFPs are designed to provide maximum system reli-
ability and uptime. Simple paper paths and a minimum of moving parts help optimize
day-to-day reliability and contribute to a monthly duty cycle of up to 75,000 pages for
the WorkCentre 5225 and up to 100,000 for the WorkCentre 5230. Rare paper jams
or misfeeds can be cleared through access doors on the front of the machine — users
can proactively resolve most issues, reducing calls to the IT help desk. Xerox SMart Kit™
technology also helps minimize downtime by predicting when critical parts might fail and
proactively prompting administrators to order a replacement unit. SMart Kit replaceable
units are as simple and easy to replace as toner cartridges. Further, if a WorkCentre 5225
/ 5230 does experience an interruption in service, CentreWare alerts can be configured to
inform IT staff.
How the WorkCentre 5225 / 5230 MFPs exceed the reliability requirement
Xerox SMart Kit™ consumables proactively
prompt administrators to order replacements
to avoid downtime, and are as easy to replace
as toner cartridges.
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