9 REMOTE ASSISTANCE
Tap on "Remote" to start the TeamViewer quick support
program, which is a simple, fast, and secure remote-control
screen. You can use this application to enable them to control
your tablet on a PC through the TeamViewer software, thereby
obtaining temporary remote support from Xtool's technical
support centre.
Tablets and mobile devices running TeamViewer are identified
by a globally unique ID. When the remote application is started
for the first time, the ID will be automatically generated
according to the hardware characteristics and will not be
changed in the future. This TeamViewer ID can individually
access all TeamViewer clients.
Before launching the remote desktop application, make sure
that the tablet is connected to the Internet so that you can
access the tablet to receive remote support from a third party.
If you encounter problems and are not able to solve them, you
could open this application and ask for remote assistance.
To obtain remote support from your partners or Xtool After-
service Center:
1. Turn on the power of the tablet.
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